Sophie Turner
Retail Assistant
sophie.turner@email.co.uk · +44 7700 900456 · Leeds, UK
Professional Summary
Friendly retail assistant with 3+ years on busy UK high-street floors. Skilled in customer service, till operation, visual merchandising, and hitting daily sales KPIs. Reliable team player available for weekends and peak trading.
Skills
Customer Service · POS / Till Operation · Stock Replenishment · Visual Merchandising · Cash Handling · Team Collaboration
Experience
Retail Sales Assistant
2022 – Present
Riverstone Fashion, Leeds
- Served 80+ customers daily with 4.8/5 satisfaction scores on mystery shops
- Exceeded personal sales targets by 18% during Q4 trading periods
- Trained 2 new starters on till procedures and store standards
Shop Floor Assistant
2021 – 2022
ValueMart Superstore
- Maintained aisle standards and reduced out-of-stock complaints by 25%
- Processed returns and exchanges accurately at busy checkout desks
Education
BTEC Level 2 Retail Knowledge — Leeds City College, 2021
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